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Did You Know? Product ID Separators
August 24, 20261 min readSalesforce Commerce Cloud

Did You Know? Product ID Separators

If a hyphen is configured as the Product ID separator, but the product name already contains hyphens, B2C Commerce automatically switches it.

๐Ÿ’ก Did You Know?

If a hyphen (-) is configured as the Product ID separator, but the product name or attribute already contains hyphens, B2C Commerce automatically switches the separator to a forward slash (/) for that specific item to prevent broken browser routing.

Additionally, when embedding category paths inside product URLs, the platform enforces a hard cap of 5 category depth levels, truncating higher-level folders automatically.

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Savan Koradia

Architect & Founder

CEO & Founder of AakarDev Softwares โ€ข Salesforce B2C Commerce Architect

Hands-on engineer sharing practical, experience-driven insights on Salesforce Commerce Cloud architecture, technical debt, cartridge health, and platform decisions from real production work.