When you are thinking about having an eCommerce site on Salesforce Commerce Cloud, you would need a few teams to meet your all requirements. These teams would be having their dedicated roles to roll out your site. Remember that, sites created in SFCC are not easier to maintain or publish. Even if a basic SFRA (Salesforce Reference Architecture) site is provided does not mean you are ready instantly.

That is why you require approx Four teams to maintain and roll out the whole site at a given time. Below is the team structure you should consider to plan:

Table of Contents

• Administrators
• Merchants
• Developers
• Designers
• Conclusion

Administrators

The main task of this team is to maintain and apply the best security policy across the organization. You can relate it to apply for limited access from particular IP addresses, authentications, security auditing. This team decides permissions and access to the given member of your organization.

Merchants

Generally referred to as a merchandising team. The main goal of this team is to take control over what products to display, assign related categories, how content should display at various festivals which increases more sales. And how to maintain the whole site using the Business Manager.

Developers

On the top of the default SFRA site, any required changes for your site to meet your requirements are handled by this team. Based on your requirement, this team has to work on a technical stack like JS, ISML, XML, DS Scripts, etc. Their role starts from using sandboxes to develop your site to production push.

Designers

How you can attract more uses? By using attractive interface and product images right? So, this is the work of this team. SFCC has options to handle images (DIS — Dynamic Imaging Service) for having the best experience in all different devices.

Conclusion

To make the best for your eCommerce team, divide them into four parts. Also, it helps you to identify how many things your current team can cover and how many things you need to do via other service providers or bring new team members.